Hamilton May Real Estate Company – Coronavirus
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Coronavirus – Services and Safety information

Coronavirus – Services and Safety information

General information

At Hamilton May we have taken significant measures to make all our employees as safe as possible and have implemented protection solutions in our offices to minimize risk. We have reduced exposure to keep everyone safe - either by remote viewing or by applying safety procedures while meeting face to face

At the same time, we remain fully operational and can support our clients and partners.

Our sales, letting and property management teams are largely working remotely and are available via email, phone or skype. Consultations and property viewings can still be arranged by appointment subject to local restrictions, and we request that social distancing is applied during any meetings.

All our sales team have been trained in safety procedures, law regulations as well as WHO and GIS recommendations.

We understand that this is a difficult time, particularly for tenants and property owners and we actively encourage you to contact us to discuss any issues and to see how we can help

Listing your property

Steps for listing your property:

Contact us with your property details.

Our safety trained agent will reach you to make arrangements.

The photo shoot is organized with the following safety rigors:

  • If possible, we arrange the photo shoot without the owner present – keys may be picked up from the reception desk of the property.
  • Our photographer will come equipped with PPE (personal protective equipment). We request you do the same.
  • The owner is asked to organize cleaning/disinfecting of the property prior to the photo shoot. The property should also be ventilated while the shoot is taking place.
  • If present during the shoot, we request the landlord to maintain social distancing e.g. to stay in the separate room or to vacate the property temporarily.

The property listing is prepared and published subject to agreeing conditions and completing necessary paperwork with the owner.

Where possible, we present your property remotely using live video presentations (Skype, WhatsApp, Facetime and more...).

Paperwork is organized remotely using scanning and post where possible. If not, social distancing applies during face to face meetings.

List your property

Viewing properties

Steps for arranging viewings during COVID-19:

Contact us with your search criteria or click Arrange viewing to create a viewing list.

A lead agent will be assigned to your enquiry to assist you in the process and conduct property search.

You may be asked to reduce your request to a short-list of 2-3 properties, with the aim of limiting exposure. You can view desired properties without leaving your home or arrange a safe face-to-face meeting on the property.

REMOTE VIEWING

  • The agent will visit the property at day and time arranged with you.
  • You will be called to view a live video presentation of the property. We use the most popular means such as Messenger, WhatsApp or Facetime and may apply the software of your choice.
  • The agent will show you all the angles of the property and answer any questions.

FACE TO FACE MEETING

  • You will be requested to meet the agent at the location, to avoid travelling together.
  • The owner is asked to organize cleaning/disinfecting of the property prior to the viewing. The property will also be ventilated during the meeting.
  • Our agent will come equipped with PPE (personal protective equipment). We ask you do the same.
  • All parties are requested to maintain social distancing.

Where possible, we manage all the paperwork remotely. Where not, we maintain safe social distance and help arranging all necessary proxies.

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